ROI, Not a Model, a Process
At eProcesses we see most Cost Justifications and or Return on Investment documents for technology investments following the normal Rate of Return, Payback Period, Net Present Value, etc. model. Though sound from a financial point of view, there are underlying elements that are overlooked when it comes to new technology.
The chart represents a process where Corporate Strategies/Goals are the starting point for financial analysis. The process then moves to the departments/business units that are going to be involved in the new technology. The departments define their ‘Functional Objectives’ with the new technology and, therefore, capture the motivation for the investment and the business objectives that are to be achieved. These objectives and motives have value and provide direction for the ensuing project. It is up to the project team to quantify the value and include it in the ROI calculation. All of this is then moved to initial starting point of the technology project.
Integration of Business Processes and Human Behaviors with Technology
To truly achieve the full benefit of your technology investment, eProcesses suggests there is another element to consider. eProcesses observes that companies usually invest in technology to achieve greater value from their Human Resources. But we rarely encounter companies who make the other investment that is required to realize the benefits, the real integration of the new technology into the processes and behaviors of the organization. The ROI that convinced you to invest in hardware or software throughout the company had an underlying assumption that you would change the way you do business. At eProcesses we help you change the way you do business. We help you realize the ROI you initially expected when you invested in the technology.
Industry Unique eProcesses Systematic Project Methodology
The eProcesses methodology works because we separate ourselves from the normal 5 to 6 step project approach with our unique 10 Phase project methodology. We incorporate strategic and human factors into our analysis that is normally left out in the typical study. We look for the barriers that can cause failures; we then work with you to eliminate those barriers so you can achieve the expected results in your technology projects. If you have already implemented a project and are not happy with the results, we can help you understand why and assist you in obtaining the desired results.